Questions & Answers

Boost offers consumer installment loans, which are also known as personal loans. An installment or personal loan is a loan that is repaid over time with a set number of scheduled payments. There are no penalties for paying your installment loan off early, and you can actually save on finance charges by doing so.

Loan approval and amounts are based on minimum income amounts, other credit criteria, and verification of the information you provide during the application process.

Subject to eligibility and approval, if all the pertinent information is received by 5:00 p.m. MST and can be verified on Tribal land the same day, you will generally receive the funds via ACH as early as the next Business Day.

You should expect to hear from Boost shortly after you have submitted your application to us, usually within 15 minutes to one Business Day*. Boost will call or email you if additional information is required. You can expedite the process by calling us at 1.888.612.9949.

Boost will verify your information on Tribal land and contact you by phone or email with its final loan decision.

Qualifying is easy. Applicants need to meet the following minimum requirements:
1. Have steady income of at least $1,200.00 per month from a verifiable source.
2. Have an open bank account in good standing.
3. Be reachable by phone.
4. Be at least 18 years old and a permanent U.S. resident.
5. Have a valid email address.

Our installment loans are not available to residents of all states, and those states may change from time to time with or without notice. You may contact us at 1.888.612.9949 to verify.

No. Past bankruptcy, bounced checks, charge-offs and other credit problems won’t always prevent applicant from being approved for an installment loan from Boost, and other requirements may apply.

No, we don’t offer payday loans.

All loan applications are submitted through Boost’s website. It’s easy, confidential, and can usually be completed in minutes. Our quick and private online application process makes borrowing fast and easy. We do not process applications over the phone.

Yes, if you wish to cancel your application, please call us at 1.888.612.9949 the same day it is submitted by 5:00 PM MST and ask to cancel it. You will need to provide your full name, your social security number and other information in order for us to assist you with canceling your application. Boost also has a cancellation period if your loan has already been approved and funded. Please refer to your Loan Agreement for details.

Prepayment requirements can be found in your Loan Agreement and on your My Account page. Additionally, you may contact us by phone at 1.888.612.9949 or by email at for prepayment information.

Pre-screened offers of credit are based upon information in a consumer’s credit report. Loan approval and amounts are based on minimum income amounts, other credit criteria, and verification of the information provided during the application process. However, we may not extend credit if, after receiving the application, the consumer no longer meets the criteria initially used to screen him/her for the offer or if, after we verify the information in the application, we determine that the consumer does not meet other criteria established prior to the offer.

Yes. The Mechoopda Indian Tribe of Chico Rancheria (“Tribe”) is a federally recognized Indian tribe located near Chico, CA. Boost was created by the Tribe under Tribal law and operates under Tribal law for the Tribe’s benefit.

No. All communications, loan originations and/or transactions will be deemed to have occurred on Tribal land. Your Loan Agreement will be governed by and construed in accordance with the laws of the Mechoopda Indian Tribe of Chico Rancheria, and to the extent applicable, federal law. The laws of your state of residence or your physical location will not apply to any agreement you enter into with us. Indian tribes are sovereign nations with the right to enact laws related to commercial activity. Generally, state laws are not applicable to Indian tribes or their business operations and federal laws apply only when specifically authorized by Congress.

Customer Service
Phone: 1.888.612.9949

For Questions, Comments, or Complaints:
Emails are processed in the order they are received. Representatives will respond to email correspondence during our business hours:

Monday – Friday 7:00 a.m. to 6:00 p.m. MST

Yes, simply call us at 1.888.612.9949 or email us at and we can process your new bank account information.

To protect you, your information and prevent unauthorized access to your account, it is Boost’ policy that our customer service representatives authenticate your identity before disclosing or updating your personal information.

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